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CityCycle Hotline

1300 CCYCLE (1300 229 253)

7.30am to 5.30pm, 7 days a week.


If you have any questions, please feel welcome to contact our Customer Support team.

Available to assist you :

   by phone 1300 229 253


  from 7.30am to 5.30pm 7 days per week.

Casual Pass


A Casual Pass is ideal if you are visiting Brisbane or want to try out the CityCycle scheme.

Casual Passes are available and can be purchased at all CityCycle stations.  You will have access to our entire CityCycle network for 24 hours. You can take an unlimited number of journeys and the first half hour of every journey is free. 

Alternatively, sign up online for a free membership. 


Tip: Ride for free all day! Just make sure all trips are kept under 30 minutes. It’s that easy!

Bike hiring and returning is available 24 hours a day 7 days a week.

You can take as many journeys as you want. The first half hour of every journey is free; usage fees do apply to journeys exceeding 30 minutes.

Remember you must be at least 17 years old to join and are required by law to wear a helmet when riding a bicycle. (Unless exempted pursuant to an applicable law)