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CityCycle Hotline

1300 CCYCLE (1300 229 253)

7.30am to 5.30pm, 7 days a week.


If you have any questions, please feel welcome to contact our Customer Support team.

Available to assist you :

   by phone 1300 229 253


  from 7.30am to 5.30pm 7 days per week.

CityCycle Member Rewards Program


Unlock exclusive rewards the more you ride!

The best way to discover Brisbane just got better. Unlock exclusive rewards, simply by riding CityCycle.


Once signed up to a Monthly Membership or Student Monthly Membership, every journey you take will get you closer to receiving rewards. You’ll have 12 months to take as many journeys as possible. As you reach your journey milestones, we’ll send you special rewards.

PLUS + We’ll also add bonus minutes to your membership!

You’ll have 12 months from when you sign up to take as many journeys as possible and unlock your rewards. Our team will keep count of your annual journeys for you, all you need to do, is make sure your address is up to date in our system. Update your address by logging into My Account or emailing our Contact Centre.

Full terms and conditions available here


CityCycle Member Rewards