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CityCycle Hotline

1300 CCYCLE (1300 229 253)

7.30am to 5.30pm, 7 days a week.


If you have any questions, please feel welcome to contact our Customer Support team.

Available to assist you :

   by phone 1300 229 253


  from 7.30am to 5.30pm 7 days per week.

CityCycle Elements - Bike Racks


The bike racks have an electronic locking system that secures a bike when it is returned.

When a bike is hired from the station terminal, you have 60 seconds to press the unlock button on the bike rack of your chosen bike. Once you have pressed the unlock button you have five seconds to remove the bike from the stand.

When a bike is returned, an audio signal of two beeps and a green light on the bike rack confirm that the bike has been locked correctly. Two minutes after a bike has been returned, bikes can be hired again.

In the event of a problem, contact the call centre, 1300 CCYCLE (1300 229 253).