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CityCycle Hotline

1300 CCYCLE (1300 229 253)

7.30am to 5.30pm, 7 days a week.


If you have any questions, please feel welcome to contact our Customer Support team.

Available to assist you :

   by phone 1300 229 253


  from 7.30am to 5.30pm 7 days per week.

CityCycle Elements - Terminal


A number of operations can be carried out at the terminal by following the instructions on the screen.
Users can consult the service as well as hire and return bikes.

At the main terminal you can:

- purchase a $2 Casual Pass 

- select a bike from those available at the station

- check your CityCycle account

- link your account to your TransLink go card using your 12 digit Link Number

- check the availability of bikes and stands at nearby stations

- view the station map

- read the CityCycle safety guidelines.

All you need to do is to follow the instructions on the terminal screens.