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CityCycle Hotline

1300 CCYCLE (1300 229 253)

7.30am to 5.30pm, 7 days a week.


If you have any questions, please feel welcome to contact our Customer Support team.

Available to assist you :

   by phone 1300 229 253


  from 7.30am to 5.30pm 7 days per week.

How would you like to access CityCycle


You have chosen:

For $5 you will have access to CityCycle for one month. You can take an unlimited number of journeys and the first half hour of every ride is free

Your CityCycle membership will renew automatically and your credit card will be debited around the same date each month. You can deactivate the auto renewal of your membership at any time using the "My account" feature at, at least 72 hours before the end of your current membership period.


Tip: Keep your journeys under 30 minutes to avoid usage fees!


As a member, you can conveniently access the bikes by swiping your Access Card and entering your nominated PIN at the terminal.


Choose the Access Card you would like to use:


Use your TransLink go card to access your CityCycle account and hire a bike!


Receive your card via mail along with a welcome pack.

Please allow up to 5 working days to receive your card. In the meantime, you can access the service by entering your membership number and PIN.