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CityCycle Hotline

1300 CCYCLE (1300 229 253)

7.30am to 5.30pm, 7 days a week.


If you have any questions, please feel welcome to contact our Customer Support team.

Available to assist you :

   by phone 1300 229 253


  from 7.30am to 5.30pm 7 days per week.

How would you like to access CityCycle


You have chosen:

Please choose your offer :

You have chosen:


As a member, you can conveniently access the bikes by swiping your Access Card and entering your nominated PIN at the terminal.


Choose the Access Card you would like to use:


Use your TransLink go card to access your CityCycle account and hire a bike!


Receive your card via mail along with a welcome pack.

Please allow up to 5 working days to receive your card. In the meantime, you can access the service by entering your membership number and PIN.