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CityCycle Hotline

1300 CCYCLE (1300 229 253)

7.30am to 5.30pm, 7 days a week.


If you have any questions, please feel welcome to contact our Customer Support team.

Available to assist you :

   by phone 1300 229 253


  from 7.30am to 5.30pm 7 days per week.

How would you like to access CityCycle


As a member, you can conveniently access the bikes by swiping your Access Card and entering your nominated PIN at the terminal.


Choose the Access Card you would like to use:


Receive your card via mail along with a welcome pack.

Please allow up to 5 working days to receive your card. In the meantime, you can access the service by entering your membership number and PIN.


Use your TransLink go card to access your CityCycle account and hire a bike!